Shipping & Ordering

PAYMENT METHODS

positiveCredit Card: Use credit or debit cards to pay for orders. Feel safe with our SSL certificate on all checkout pages! Look for this  HTTPS SSL

We ask for the Security Code on the back of you card, proof that your card is in the right hands

The security code shown on the back of your card lets merchants know that you’re physically holding the card when you make a purchase online or over the phone. It’s yet another layer of protection implements to prevent fraud before it happens.

For your convenience, we also accept personal bank checks and money orders. You will be guided during checkout as how to mail your check or money order AFTER you have processed your order successfully either online or on the phone. Please note the following important points prior to completing order:

  • Make Checks or Money Order Payable to:
    Rural Rhythm Records
  • Mail Check or Money Order to:
    Rural Rhythm Records
    Attn: Billing Department
    P.O. Box 750
    Mount Juliet, TN 37121
  • Process Your Order Prior to Mailing Check or Money Order
    Complete mailing ONLY after you have submitted your order successfully and you have generated a receipt
  • Mail Check or Money Order 
    We recommend that you send it by USPS registered mail so that you can receive a proof of delivery. Please note that the loss or replacement of your mailing will be your responsibility UNTIL it is delivered to “Rural Rhythm Records” successfully.
  • Include Your e-Mail Address and Order Number with the Mail
    Be sure to include your order number and e-mail address in your mail so that we can match with our records and notify you immediately.
  • When will My Order Ship?
    Your order will ship immediately after the check or money order has been received and cleared our bank. We process your payment quickly and the same day of the receipt and the processing by our bank usually takes 2 days. However, it can take longer depending on your bank.

RETURNS AND REFUNDS

If you received an incorrect or defective product, please e-mail Pam@ruralrhythmstore.com and include your name, shipping address, and description of the problem. If you have your order confirmation number, it makes the process faster. We offer a 100% money-back guarantee within 30 days of payment on all products.

ORDERING AND SHIPPING

We do not charge shipping on any orders above $35.00 within the continental United States. For orders under $35.00, a flat fee of $5.00 is added for shipping and handling. All U.S. orders are sent out by the United States Postal Service or UPS.

Most orders (up to five items) are shipped via USPS. For orders greater than six items, please do not use a P.O. Box for your shipping address if you can.